Add Status

If the available statuses are not sufficient, you can set up as many statuses as you like.

Good to know

You can also set up sub-statuses.

Good to know

Remember to maintain this configuration in all other languages as well. More information can be found under Settings in Multiple Languages.

1. Go to Case Management and click on Add.

2. A form will open. Enter a label for the status and click Add.

The new status will now appear in the list of statuses.

Next, you could change the order or set up a sub-status.